7-Day Complimentary AppleCare+ for iPhone
7-Day Complimentary AppleCare+ covers unlimited incidents of accidental damage that occur and are reported to Apple during the 7-day complimentary period.
At the end of the 7-day complimentary period, you’ll have the option to purchase an AppleCare+ product, including AppleCare+ with Theft and Loss.
AppleCare+ for iPhone
AppleCare+ for iPhone provides expert technical support and additional hardware coverage from Apple, including unlimited incidents of accidental damage protection. Each incident is subject to a service fee of A$45 for screen or back glass damage, or A$149 for other accidental damage.
Footnote * In addition, you’ll get 24/7 priority access to Apple experts by chat or phone through
getsupport.apple.com(Opens in a new window). The back glass damage service fee is only available for iPhone 12, iPhone 13, iPhone 14, iPhone 15 and iPhone 16 models.
AppleCare+ with Theft and Loss
AppleCare+ with Theft and Loss provides expert technical support and additional hardware coverage from Apple, including unlimited incidents of accidental damage protection, and up to two incidents of theft or loss coverage every 12 months. Each incident is subject to a service fee of A$45 for screen or back glass damage, A$149 for other accidental damage, or A$229 for theft or loss. In addition, you’ll get 24/7 priority access to Apple experts by chat or phone through
getsupport.apple.com(Opens in a new window). The back glass damage service fee is only available for iPhone 12, iPhone 13, iPhone 14, iPhone 15 and iPhone 16 models.
AppleCare+ with Theft and Loss requires you to have Find My enabled on your device at the time it is lost or stolen and throughout the claims process. Footnote *
AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by Australian consumer law. For details, click Details on AppleCare+ , presshere(Opens in a new window).
*Go to Settings > Apple Account > Find My to ensure that it is enabled.